LEARN MORE ABOUT OUR ADDITIONAL CANCELLATION CONDITIONS
We understand the dilemma that Covid-19 can pose in these uncertain times when making the decision to book a holiday for the coming season. We are happy to think along with you and therefore offer the following attractive additional cancellation conditions.
If your, at Butch Sailing booked trip cannot take place because one of the situations as mentioned below applies to your situation at the check-in date you have reserved, the amount paid by you and received by us in our bank account with regard to the (down) payment of the rent of the yacht and any additional costs is fully refunded to the account of the booker*. Amounts related to the trip (e.g. commission of (online-) booking agents, hotel stays, flight and/or travel tickets and transfer costs), paid by the booker* to other parties and therefore not received by us, are not covered by this refund offered by us. This offered refund applies if:
If the government of the booker's* country of origin, the Greek government, the airline or other transport organization to be used by the booker* applies other requirements conditions whereby travel is allowed if these are followed, and the booker* and/or his travel party do not meet the requirements or conditions, no refund-claim can be made and our usual cancellation conditions apply. This includes for example non-compliance with a possible entry or exit requirement with proof of a negative Covid-19 test result, non-compliance with the conditions of the PLF mandated by the Greek government, the imposition of additional conditions by the airline, et cetera.
If the Greek government, the government of the booker's* country of origin, the airline or other transport organization to be used by the booker*, applies changes to the Covid-19 policy, or imposes restrictions on travelers after the passenger's arrival in Greece the refund of (part of) the travel sum is not applicable.
If the booker* himself decides to cancel, our usual cancellation conditions apply.
* Booker: By booker we mean the guest who has made a booking with Butch Sailing directly or through the intermediary of an (online) agent and who has received a booking confirmation. In the event that the booking is made through the intermediary of an agent, we will only return the money paid to us if the agent demonstrably passes it on to its customer. In other cases of booking through agents, we provide a voucher worth the amount(s) concerning this reservation that are already received in our bank account.
VOUCHER CONDITIONS